Patient Test Results (PTR)

Viewing your test results online

You must sign up to receive your test results online. Sign up by visiting the customer service kiosk in the West 1 lobby area, by asking a clerk for a Patient Test Result Account Manager form, or by completing the test results section on the automated check-in stations before an appointment. You only need to do this once.

After you've signed up, you'll receive an e-mail anytime you have test results available. Follow the instructions in the e-mail to view the results.

Details about Medical Testing….

When your provider orders lab tests, x-rays and other tests, the results are reviewed by clinical staff as the tests arrive. Emergencies and critical abnormalities are dealt with immediately - it's important McKinley has correct contact information (phone, e-mail, and address details) in this situation.

For non-emergencies, McKinley uses the online Patient Test Results system to provide test results quickly and conveniently.

When your results are complete and reviewed, a tailored message is created and made available using the MyMcKinley “view messages” portal on our website. An e-mail is sent alerting you that the message is available.

The e-mail alert message contains a special code that enables you to access the test result information. You'll also step through a simple authentication process in the web portal. This new process allows you to quickly get private, secure test results 24 hours a day, from any internet access point. 

If you ever need to close your electronic test result account, simply ask any clerk for the Patient Test Result Account Manager Form. Once your account is closed it must stay closed for at least 2 weeks. It could take 2-3 business days to close or reopen your account after your request.

For patients choosing not to use the electronic test result system, you'll need to contact your provider's office nurse (phone numbers) during normal hours. Dial-A-Nurse does not have access to patient test results.

Some test results are available within a day or two, but others take more time, especially tests sent to an outside reference laboratory. For example, Pap tests take 10-14 days, but blood chemistries are completed in a day or so.

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